Frequently Asked Questions

• In-Depth Local Knowledge: We know  Dunfermline and Fife property markets inside out, from pricing trends to buyer preferences and hidden gems.
• Personalised Service: As a boutique agency, we provide tailored support and clear communication—no call centres, no generic advice.
• Dedicated Agents: All viewings and negotiations are handled by experienced estate agents who understand your property and the local area—not by generic viewing agents.
• Faster Response Times: We’re based locally, so we can respond quickly to enquiries, conduct viewings flexibly, and keep your sale moving.
• Community Connections: Our reputation is built on results and relationships in the Fife area, leading to more word-of-mouth referrals and motivated local buyers.

We’re not here to just “list” your home — we’re here to actively sell it, with a modern approach and personal service. One solution doesn’t fit all – you receive smarter marketing, and get support from valuation to completion. It’s a smoother, more respectful experience that focuses on transparency and methods that will bring you more offers.

• Accurate Pricing: We provide a realistic, data-driven valuation to attract serious buyers from the start.
• Professional Marketing: Your property benefits from professional photography, staging, video tours, and listings on Rightmove, Zoopla, OnTheMarket, and social media—maximising exposure to local and national buyers.
• Personal Service: All viewings are conducted by experienced estate agents, ensuring potential buyers receive knowledgeable, persuasive tours.
• 24/7 Updates: Our seller app keeps you informed in real time about viewings, offers, and feedback, so you never miss an opportunity.
• “Fall Through” Protection: If a sale falls through for reasons beyond your control, we offer up to £800 reimbursement for sellers.

If your sale falls through due to no fault of your own, you’re protected. We offer sale protection insurance up to £800 for the seller and £2,000 for the buyer, covering some of the costs you’ve already committed to. It’s our way of making sure you’re not left paying for someone else’s decision.

Forget chasing updates. With DUVI Estates, you’ll have real-time access to your sale through our app — including viewing requests, buyer feedback, and offers. You stay fully informed, without endless phone calls.

We believe in transparent pricing with no hidden surprises. You’ll receive a clear breakdown of our fees during your in-person valuation appointment. After the fees are agreed, we will send you to review and sign our Estate Agency Ageement that confirms our appointment as you selling agent so you have in black and white how much and what you are paying for.

• Local Market Analysis: We assess recent sales, current listings, and demand in your area.
• Property Assessment: We consider your property’s condition, features, improvements, and unique selling points.
• Professional Advice: You’ll receive honest recommendations on how to maximise your home’s appeal and value—such as staging tips or minor repairs.
• Transparent Pricing: We explain our fee structure and the selling process upfront, with no hidden costs.
• Flexible Options: Choose from an online valuation for a quick estimate or an in-person visit for a detailed, personalised report.

No — we take care of everything for you. From Home Reports to professional photography, video tours and listing across Rightmove, Zoopla and OnTheMarket, we handle all the prep so your home is launch-ready without the stress.